About Us - Mission Statement

Mission Statement

MHI Ship Repair & Services is recognized as a worldwide leader in the ship repair and service industry. We are in continuous pursuit of improving our products and the services we deliver to our customers. We are committed to earning and ever increasing the trust and confidence our customers place in us. How we accomplish our mission is as important as the mission itself. Our success as employee owners and our company as a whole can be attributed to these basic values:

  • People – We, the employee owners of MHI are ultimately responsible for the success of our company.
    • We provide our corporate intelligence.

    • We determine our reputation.

    • We provide the positive attitudes and vitality.

    • We are responsible for being involved and working as a team.

  • Products & Services - Our products and the services we provide are the end results of our efforts. They should be of the highest quality and delivered with a personal regard for our customers. Our individual reputations rest on the quality of our work.

  • Profits - Profits are the ultimate measure of how efficiently we provide the best products and services that meet our customer’s needs. Profits are required to sustain and grow our company.

  • Quality Comes First - Quality work, delivered on time, and within budget are the performance standards that form the foundation upon which our future is established and assured.

  • Our Focus is Centered on Our Customers - Our work must be performed with our customers in mind. We must provide higher quality work products and deliver higher quality services than our competition.

  • Continuous Improvement is Essential to Our Success - We must maintain our reputation for reliability through our continual effort toward achieving excellence in performance, service delivery, positive relationships, competitiveness, and profitability.

  • Personal Involvement is our Way of Life - Meeting the objectives of the organization depends upon our involvement in planning and problem solving. The active participation and enthusiastic support as employee owners is essential.

  • Integrity is Never Compromised - We will be socially responsible. We will be respected for our integrity and for the positive contributions we make to our communities and to society as a whole. Our doors are open to men and women alike without discrimination and without regard to ethnic origin or personal beliefs.

  • Safety and Health are of Paramount Importance - Our Company will always put safety first and use all means necessary to protect the environment where we work and live. We do not consider a completed job a success unless it is accomplished in a safe and environmentally responsible manner.

MHI Ship Repair & Services, 543 East Indian River Road, Norfolk, VA 23523, Tel: 757.545.6400, FAX: 757.545.8169, E-Mail: info@mhi-shiprepair.com